Privacy Policy

BritCasinoHouse.com (“we”, “our”, “us”) is the controller responsible for personal data collected through this website. We trade from the United Kingdom. Data-protection enquiries: privacy@britcasinohouse.com

Depending on how you interact with us, we may collect: Technical logs (automatic): • truncated IP address where possible • browser engine and version • pages opened, dwell time, and click paths • referring URL or campaign tag • device type, screen size, and operating system Communications you initiate: • your name and email address • the subject line and message body • attachments or screenshots you attach voluntarily Cookies & similar tech (see §7): • consent IDs and preference storage • aggregated analytics if you opt in • advertising IDs if you opt in.

Purposes include: • delivering and maintaining the Site (legitimate interests in running a secure, reliable service) • responding to emails or form submissions (performance of a contract / legitimate interests) • measuring traffic and feature usage when you consent to analytics cookies • attributing affiliate conversions when you consent to marketing cookies • satisfying accounting, tax, or regulatory requests (legal obligation) We do not sell personal data to third parties. We do not use profiling that produces legal effects solely by automated means.

We process data on the following UK GDPR grounds: • Consent — optional analytics and marketing cookies; newsletter sign-ups if offered • Legitimate interests — network security, fraud prevention, aggregated statistics, and minor site improvements • Legal obligation — cooperation with regulators, HMRC, or law enforcement • Contract — taking steps at your request before entering a contract (e.g. answering a pre-sales query)

Recipients may include: • analytics vendors (e.g. Google) under Article 28 Data Processing Agreements • cloud hosting and CDN providers that store copies of site files • affiliate networks that receive pseudonymous click IDs (not your name) to calculate commissions We do not transfer personal data to casino operators for marketing unless you have separately consented on their site.

Retention guidelines: • general enquiries: 24 months after last contact unless a longer period is needed for disputes • analytics warehouse extracts: up to 14 months in line with vendor defaults • cookie consent records: 12 months rolling • accounting records: seven years where required by HMRC or company law

Categories deployed: Essential (always on): • load-balancing and security tokens • shopping cart–style session memory (where applicable) • your saved cookie choices Optional analytics: • Google Analytics 4 (or successor) for aggregated traffic charts • optional heat-map tools if enabled Optional marketing: • Google Ads tags • affiliate tracking pixels You can reopen the cookie banner or use browser controls to block non-essential cookies.

We implement Google Consent Mode v2. When you decline marketing or analytics storage, Google’s tags load in “denied” mode so personalised advertising and measurement cookies are not set. Mapped parameters include Analytics Storage, Ad Storage, Ad User Data, and Ad Personalization.

UK residents may exercise: • access (Article 15) • rectification (Article 16) • erasure (“right to be forgotten”, Article 17) • restriction of processing (Article 18) • data portability (Article 20) • objection to processing based on legitimate interests (Article 21) • rights relating to automated decision-making (Article 22) Submit requests to privacy@britcasinohouse.com — we will respond within one calendar month unless complex. You may escalate to the ICO (www.ico.org.uk) if unsatisfied.

We implement TLS 1.2+ for data in transit, encrypted backups where feasible, and least-privilege access for staff accounts. Vendors are audited against ISO 27001 or equivalent where available. No online system is 100% secure; if we discover a breach that risks your rights, we will notify you and the ICO where required.

We will update this Privacy Notice when our practices change. The “Policy edition” date at the top will move forward; substantive edits may also be announced via a short on-site notice.

Write to: Email: privacy@britcasinohouse.com Postal service: BritCasinoHouse.com, United Kingdom Suspected data breach? Put “URGENT – DATA INCIDENT” in the subject line.